Although Technical Customer Support Services and Customer Support Services both have to deal with customers and need good communication skills still both, are different services and needs different skills and professional qualifications. Both should maintain a friendly and supportive vibe to help in resolving problems easily and fast. Difference between Technical Customer Support Services and …

Continue reading "Technical Customer Support Services Vs Customer Support Services"

The ECC provides Technical customer services from self -managed to third level support. We managed self-help through wiki, FAQ and knowledge bases to the customers for quick and easy alternative to contact. But we take care to update it timely and solve the problems through emails also.  We have experienced and trained technical customer support …

Continue reading "Different types of Technical Customer Services in English"

The idea of outsourcing customer service call centre is a smart decision as it allows an expert to take care of your customers smartly while you are focusing on other core businesses. As we know that the crucial step for every business is to make strong bond with their customers in the language and accent …

Continue reading "Boost your Business by Outsourcing Customer Service Call Centre"

English Call Center is providing Technical support services in English to different industries who are looking ahead to expand their businesses in English speaking countries. We help them to overcome the pressure of competition by providing quality Technical support services to increase customer satisfaction level. ECC build bridges between your product and customer by solving …

Continue reading "How Technical Support services in English increases customer satisfaction?"

Today small business can be tomorrow big company with right B2B lead generation services. When we start a new business we are new in the field and have limited resources which we have to use wisely to cover more area. One smart decision can to outsource B2B lead generation services to offshore call centre instead of …

Continue reading "How B2B Lead Generation Services Help to Grow Your B2B Business"

B2B Lead generation services in English for growth of your business. B2B Lead Generation Services is the most effective marketing tool which helps companies to generate leads by targeting people directly who are searching for the product or services you are providing. It is most effective tools for almost all types of industries whether it …

Continue reading "B2B Lead Generation Services"

Outsource Technical Customer support in English Sometimes due to lack of resources you cannot provide satisfactory technical customer support to your customers which will lead into frustrated customer. These disappointed customers will lose trust for your brand and your competitor will gain advantages of it. To overcome such situation you can outsource Technical Customer Support …

Continue reading "Benefits of 24 Hour Technical Customer Support for your Business"

English Call Center, Customer Support Call centre gives you a huge opportunity to influence the overall user experience. But, you need to make sure that your Customer support team know the product inside out. Outsourcing Call Center services provide a great way to your business in English speaking region. How you can provide better Customer …

Continue reading "Tips for Better Customer support call centre"

Language Translation Services helps in connecting different countries and different cultures. English Call Center (ECC) helps in communicating you with people speaking different language around the world as different countries have different languages and it is not possible for single person to have knowledge of all the languages over the world. Outsourcing language translation services …

Continue reading "Importance of Language Translation Services"

Phone interpretation services allow you to converse with the people who speak different language. By hiring language interpretation services you can get a real-time interpretation and will be able to understand each other so they can respond in a better way. Phone interpretation services have a lot of advantages No Limitations: You can connect with …

Continue reading "Advantages of Phone Interpretation Services"