English Call Centre (ECC) provides customer services and support to improve company’s customer relationship. We know for you every single customer matter as customer is the base of every business. Every customer makes your position stronger in market and loyal customers helps in bringing stability of any company. We help you stand-out in the market to by providing best customer services to your customer in English language. We help in customer retention and increase reputation of your company.
Our agents are trained to respect your customer and leave a positive impression on them which improves customer’s loyalty for your brand. We deal effectively with your customer and provide you feedback and report with consultation to identify the process.
With the latest technologies, our agents provide provides ever evolving expectation of customers with perfection. ECC uses stringent infrastructure, AI based chatbot, IVR and cloud based system. We uses technology with the required facilities needed for data security. We are expertise in handling high volume calls. Our technology is cloud –based and you can access data whenever and wherever you need them. Our customer support services range from planning, documentation, and customer feedback for improved service delivery which can help in the increase in up-selling and cross-selling of your product. We take care of technical problem solving, installation, maintenance and upgrading. Our customer support team work with dedication 24 hours.